TPIM   FAQ

Installation Issues:

How to install this software

When I run the setup program I get an error 'Can't register the file VB5DB.dll'
Error registering the files DBGRID32.OCX or RICHTX32.OCX or both
After I install the program I'm asked to register immediately and I don't get the 30 day trial.
 Error 75 File access error - Setup Error
Trial version and purchase information:
How long is the trial period for?
Are there any extra costs after registering?
What sort of support do you offer?
 
Questions I've answered recently:
Can I use this program on my school laptop which is networked?
How do you make amendments to the Timetable once the database is setup?
Can this software be adapted for a 6 day timetable?
How can I add information I've placed in the COE into the Daily Planning? 
On closing TPIM I am getting an error message stating that the Database already exists. (Error 3204)
How do you enter 'homework due' reminders for every week in the planning?
Clicking on a Menu Button causes TPIM to shutdown with no error message.
In version 2.0.02 when you click on daily planning the program crashes
Having finished last term on week A and started the new term on Week A my planning and register is now out of sync, wat can I do?
How to Completely Remove TPIM
When I run the setup program I get an error 'Can't register the file VB5DB.dll'

 

The file vb5db.dll is a self-registering dynamic link library for the grid control used in TPIM. Because it is self-registering and the setup program attempts to register it and error can sometimes be displayed. If this occurs simple press enter to remove the error message and continue with the setup.

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Error registering the files DBGRID32.OCX or RICHTX32.OCX or both (or tdbg7.ocx)

 

On some systems the OCX files required by this program cannot be registered with the system by the setup program. This results in the error message described. In order to use the program you will need to register these files with the system manually. First please check that both files reside in the windows system folder. On a windows 95/98/ME system this folder is usually c:\windows\system however on a windows XP/2000 system this folder is c:\windows\system32

To register either of the files use one of the following methods. I will use richtx32.ocx as the example.

 

Method 1:

Using My Computer locate the file richtx32.ocx in the system folder as described above for your system. Right click on this file and select 'Open' or 'Open with' if prompted to choose a program to open it with from the internet, don't, select to choose a program from a list then when the programs dialog pops up select  'Microsoft(C) register server' if this doesn't exist in the list then select browse and browse to the windows system folder again and select the file regsvr32.exe.

 

Method 2:

Click on the Start menu and select Run. Type in one of the following lines and press OK depending on which file you want to register.

On a windows 95,98,ME system do not include the '32' on the end of system.

 

            c:\windows\Regsvr32.exe c:\windows\system32\richtx32.ocx 

            c:\windows\Regsvr32.exe c:\windows\system32\dbgrid32.ocx

 

 

IMPORTANT for TPIM VERSION 2.0 ONWARDS

THe DBGRID32.ocx has been replaced with the tdbg7.ocx file which means you will need to make sure this file has been installed in the system folder and then issue the following command from the Run dialog

 

           c:\windows\Regsvr32.exe c:\windows\system32\tdbg7.ocx

 

 

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After I install the program I'm asked to register immediately and I don't get the 30 day trial.

 

The are several reasons why this may happen however the most likely reason is that during setup the registry entries for TPIM were not saved correctly. One reason why this may happen is because you have tried to install the program without correctly extracting it to a temporary folder in the first place. Please see How to install this program. Another reason why this may happen is if you try to install the program under a profile that does not have administration privileges to write to the registry. Please make sure that you are the administrator of have administrator privileges before you install this product  This problem may also occur if the registry settings have become corrupted which can happen on systems that log on to networks and have their profiles downloaded. Another reason may be because the setup program failed to complete and the registry information was therefore not entered.

 

There are two possible solutions:

1) when the setup file runs it should create a file called Registration.reg in the TPIM folder. This file contains the registration details that need to be found in the registry. You can right click on this file in My Computer and and select Merge to add these settings. If the settings were not there or corrupt this should fix the problem and the program should run with the remaining time allowed since installation.

 

2) This involves the complete removal of TPIM prior to renstalling. Please See the Completely Removing TPIM.

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 How to Completely Remove TPIM

In order to completely remove this product you must first delete all the files installed in the TPIM folder (default is c:\program files\TPIM)

NOTE: if you are removing the program so that you can reinstal a fresh evaluation copy then you will need to move your database file to another location prior to deleting the folder.

Next you will need to remove the start menu shortcuts and finally you will need to delete the registry settings.

To delete the registry settings follow the steps below:

 

1) Click on the start menu and select run

2) type in regedit and press OK

3) When the registry editor appears double click on the key HKEY_CURRENT_USER

4) locate the TPIM setting by navigating to Software\C.S.F.\TPIM

5) Right click on the TPIM key and select delete

6) Close the registry editor.

 

The only reminants of TPIM that now exist on your system are the 2 ocx files and one dll file in the system folder. Unless you are sure that no other program is using these then it is best to leave them. However if you are sure that no other program is using them you can delete them although you should unregister the ocx files prior to deleting them. To unregister the files type the following two lines into the Run dialog on the start menu one at a time.

 

            Regsvr32.exe /U c:\window\system32\richtx32.ocx 

and

for versions less than 2.00 use:           Regsvr32.exe /U c:\windows\system32\dbgrid32.ocx

otherwise use:                                 Regsvr32.exe /U c:\windows\system32\tdbg7.ocx

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How long is the trial period for?

 

The trial period is for 30 days from the date you install the product. If you wish to extend this trial period to another 30 days you must follow the instructions to completely remove the software before you reinstall it. There is no warning that the 30 days trial is nearing it's end and there are no nag screens so it's up to you to keep a check on the amount of time you have left when using the product in trial mode.

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Are there any extra costs after registering?

 

Once you have paid the current registration fees there are no extra charges at all. All updates are FREE for as long as I continue to update the product. Should the registration serial generation change then you may need a new registration in order to reregister a new installation. New registrations will be available FREE upon request from existing registered users.

The registration fees can be expected to change over a period of time however this will in no way effect existing customers.

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Can I use this program on my school laptop which is networked?

 

This is a tricky question to answer because all computers are different in some way and all networks are different however, if your laptop allows you to install programs and you have permissions to write to the registry then you should have no problems running this program. Some school laptops require that you logon as a user and do not have permissions set to install programs or run programs that write settings to the registry. In order to run TPIM on these computers you will need to get the network administrator to install and register the program on these computers. The network administrator will need to be informed that the program requires the user to have permission to read/write the the registry key (and sub keys)    HKEY_CURRENT_USER\Software/C.S.F./TPIM

If profiles are downloaded when the user logs on then the registry settings under the above key will need to be included in the users profile. A school network that uses Mandatory profiles will automatically overwrite any settings TPIM makes in the registry when the user logs on, this also includes the registration settings and will result in the TPIM becoming unregestistered and unusable untill it is reinstalled.

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How do you make amendments to the Timetable once the database is setup?

 

Once you have setup a database classes may be added and removed via the options in the Register/Grades/Class Info utility. Adding or removing classes automatically amends the timetable and the timetable should reflect these changes when it is next reopened. If the timetable is open when you add/remove a class then close it and open it again to see the changes. Default colours are used for a new class however these can be changed in the timetable window by double clicking on any of the new classes.

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Can this software be adapted for a 6 day timetable?

 

At the current time TPIM only uses a 5 day mon-frid timetable/planning/registration database and it is not possible to make this into a 6 ro 7 day timetable. I may look into increasing this restriction in the future however the workload required is quite considerable and it's likely that this will only get done when I've go no other improvement to work on.

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What sort of support do you offer?

 

Well first off there is this FAQ where I am attempting to reproduce answers to questions I have being asked by others.

Then there is the Contact form in which you email me any questions you have or any improvements you would like to see.

If you are a registered user and would prefer to speak to me in person then I will provide you with my telephone number if you email me with a request to provide it.

Finally you can use AIM or MSN to chat to me using H313AGF@aol.com

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How can I add information I've placed in the COE into the Daily Planning? 

 

It is easy to add appointments entered into the calendar of Events into the daily planning sheets for the 3 sections at the bottom of the daily planning sheet. Just highlight text in the COE and right click then select Selection and choose to Add to planning - After School, Dinner Time or Notes section. To enter appointments into other areas of the planning sheet you will need to use Copy & Paste.

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 Error 75 File access error - Setup Error

 

If you get this error when installing TPIM on a system that already has an older version of TPIM on it then it is likely that this is due to the Templates directory since the setup program was initially trying to create this folder even though it already existed. If you have this error simply delete the Templates folder (c:\program files\templates) and run the setup program again. In the latest version this error has been corrected.

 

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 How to Install this product

 

to install any of the software on this site, please download the respective zip file to your desktop. Right-click on the zip file and select extract or use winzip to extract the files in the zip file to a temporary folder. Run the setup.exe file from in the uncompressed folder to install the software. If there is no setup file then the program doesn't need installing and can just be run from anyway on your computer. Please DO NOT run the setup file from within the zip file, doing so will result in the setup program being unable to locate the files it requires.

 
 On closing TPIM I am getting an error message stating that the Database already exists. (Error 3204)

 

Start My Computer and find c:\Program Files\TPIM
look for a file that has the same name as your database except the extension is "NEW" (thats the last 3 letters after the period) Delete this file and all will be fine again. Note it is best to backup your database straight away after fixing this problem so that you are sure that you have a recent backup.

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 How do you enter 'homework due' reminders for every week in the planning?

 

You can enter the same text into any of the sections in the planner on a weekly or a fortnightly basis. To do this select the section which is to contain the text, type the text you want to appear, drag the mouse over it to highlight this text, right click on the highlighted text and select 'Selection' from which you can choose if this is to be a weekly or fortnightly event.

 

 Clicking on a Menu Button causes TPIM to shutdown with no error message.

 

In version 2.0 and 2.01 a new grid control was added. Because of this the dependency files for the old grid control were removed from the setup program however it would appear that one of these files is still required for the MS DATA CONTROL to work correctly.

This file is vb5db.dll and needs to be located in the windows system folder (typically c:\windows\system32)

The file has been included in the setup for version 2.0.2 and may also be downloaded here : vb5db.zip

Should you experience this behaviour from another version then check that this file has been correctly located in the system folder.

 

In version 2.0.02 when you click on daily planning the program crashes

 

There is a small bug in this version which causes this behaviour when a specific table in the database is not present. The table is related to the new function for showing the room numbers from the timetable in the daily planning sheet. In order to correct this bug simply start TPIM and open the timetable facility then close it. This will automatically create the missing table in the database and allow you to now see the daily planning sheet. This bug will be fixed in the next upgrade - ver 2.0.03

 

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Having finished last term on week A and started the new term on Week A my planning and register is now out of sync, wat can I do?

 

TPIM has a built in function to change the week allocations from A to B or B to A from any specific date you select. This is a very complicated manipulation of the database and it is best performed on a database that has been compacted previously. I would suggest that before you undertake this proceedure you backup and compact your current database. The change week allocations wizard may be found under the TOOLS menubar button.